Privacy Policy

Last updated: May 2025

1. Introduction

Golden Digital ("we", "us", or "our"), operated by Shashikant Shashi, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number
  • Account Information: Username, password (encrypted)
  • Payment Information: Processed securely by Razorpay; we do not store card details
  • Usage Data: Pages visited, features used, session duration
  • Communication Data: Messages sent through our chat feature

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services
  • Process bookings and payments
  • Send OTP for account verification
  • Send booking confirmations and reminders
  • Improve our platform and user experience
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

  • Razorpay: For payment processing
  • Email Service Providers: For sending OTP and notifications
  • Legal Authorities: When required by law

5. Data Security

We implement industry-standard security measures including SSL encryption, secure password hashing, and regular security audits to protect your data.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser, though disabling cookies may affect some features.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Withdraw consent for marketing communications

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

10. Contact Us

For privacy-related concerns, contact our Data Protection Officer:

Golden Digital

Shashikant Shashi

103 Hira Niketan, Kaliket Nagar, Danapur, Patna - 801503, Bihar

Email: cmsgoldendigital@gmail.com

Phone: +91 83404 57649