Note: Golden Digital is a 100% digital platform. We do not sell or ship any physical products. All our services are delivered digitally over the internet.
1. Digital Service Delivery
All services offered by Golden Digital are delivered digitally. Here's how each service is delivered:
2. Consultation Sessions
- Upon successful payment, your session is confirmed and you receive a booking confirmation via email
- Sessions are conducted via our platform's built-in audio/video call feature
- You will receive a notification and call link at the scheduled time
- Delivery time: Immediate upon booking confirmation
3. Online Courses
- Upon successful payment, course access is granted immediately
- All course content (videos, materials) is accessible through your account dashboard
- You will receive an enrollment confirmation email
- Delivery time: Instant — within minutes of payment confirmation
- Access is available 24/7 from any device with internet connection
4. Technical Requirements
To access our digital services, you need:
- A stable internet connection (minimum 1 Mbps for courses, 2 Mbps for video calls)
- A modern web browser (Chrome, Firefox, Safari, Edge)
- For video calls: a device with camera and microphone
5. Access Issues
If you face any issues accessing purchased content:
- Check your internet connection
- Try logging out and logging back in
- Clear your browser cache
- Contact our support team if the issue persists